Configure, Price, Quote (CPQ) solutions largely focus on products that combine simple variable attributes into a neat set of SKUs. Pricing, quoting and selling those products can be a glorified process of addition–pick products, put them in a cart, check out.
But what about products that aren’t this simple? Products that come in custom sizes and colors and include a range of options that the customer can choose, along with behind the scene limits and validations, sometimes in the thousands. Or, products from multiple vendors who each define product attributes in in their own complex ways. And on top of that, consider that many of these product variables may not be compatible. This is Solatech’s world.
Twenty years of developing software for highly complex consumer products shapes how we think about managing that complexity, both from the business’s and the consumer’s points of view. Solatech’s Product Engine Service (PES) and CPQ software will mirror businesses’ processes for managing and selling products, while seamlessly integrating complete product data and supporting business objectives. Consumers want purchasing to be transparent and easy, without errors that can affect their satisfaction.
Our CPQ and PES solutions are informed by these two perspectives and have evolved from our experience helping vendors and retailers sell increasingly complex products in ways that are simpler, more efficient and less prone to errors than ever before. In one core industry, we’ve been able to reduce sales cycle times from days to a matter of hours, increasing close rates while eliminating errors that kill customer satisfaction and profits.
We’ve done this by focusing on these key ideas:
- Product data drives the solution. Software has to support product configuration and validation, pricing, quoting and sales; trying to shoehorn data into a solution that wasn’t designed to support it is a recipe for disaster. Companies can spend untold dollars patching legacies solutions when it’s more cost-efficient to adopt a custom solution and begin reaping the rewards.
- Integrations save time. Whether it’s integrating hardware tools that make configuration more efficient or third-party software that allows data to benefit the whole enterprise, we look for ways to reduce time-sapping burdens on sales and accounting staff.
- If it doesn’t help the customer, it doesn’t belong. We got our start in software development because we saw dissatisfaction in how some products were being configured and sold. We knew that it could be done better and more quickly to create happier customers. We were right, and that knowledge continues to drive how we do business.
Explore a Better Way to Manage Complexity
Solatech CPQ and PES solutions use cloud-based, vendor-supported product database libraries to deliver dynamic, validated product configurations and accurate pricing via API to our or a third party’s web-enabled point of sale or e-commerce software. We’re happy to discuss case studies and demonstrate how our approach to complexity can make business simpler and create happier customers. Contact us to take the next step.